Charlotte has restored my faith in recruitment consultancy. Too often, recruitment agents are seen as unscrupulous, target-driven sales people who have no real care for the people they handle. Not so in Charlotte’s case. As a result of her understanding, client knowledge, levels of communication and commitment, Charlotte saw me through the process that has resulted in my securing a wonderful role with one of the UK’s foremost not-for-profit organisations. A consummate professional, Charlotte is calm and empathetic, and is a true “consultant” – someone who is able to offer expert advice.